Refund policy

At Lucere, we take great pride in the quality and craftsmanship of our products. Each item is carefully inspected before it is shipped to ensure you receive the best possible experience.

All Sales Are Final

Please note that all purchases made through Lucere are final. We do not accept returns, exchanges, or offer refunds.

Damaged or Incorrect Items

If you receive a product that is damaged upon arrival or incorrect, please contact us within 48 hours of delivery at luceregallery@gmail.com.

• Include your order number, a description of the issue, and clear photos of the item and packaging.

• Our team will review your request and, if applicable, provide a replacement or solution at our discretion.

Customer Responsibility

Please ensure that all order details — including product selection, shipping address, and payment information — are accurate before completing your purchase. Lucere is not responsible for errors made at checkout.

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By completing a purchase with Lucere, you acknowledge and agree to this Return & Refund Policy.