Shipping policy

Shipping Policy – Lucere Clothing

Thank you for shopping with Lucere! We are excited to get your order to you as quickly as possible. Below, you'll find all the details you need about our shipping process.

Processing Time

  • Orders are typically processed within 1–3 business days after being placed (excluding weekends and holidays).

  • You will receive a confirmation email once your order is processed and shipped.

Shipping Rates

  • Shipping costs are calculated at checkout based on your location, size, and weight of your order.

Shipping Methods & Delivery Times

We offer the following shipping options:

  • Standard Shipping:

    • Estimated delivery: 3–7 business days

    • Available for U.S. orders only

  • Expedited Shipping:

    • Estimated delivery: 2–3 business days

    • Available for U.S. orders only

    • Additional fees apply

  • International Shipping:

    • Estimated delivery: 7–14 business days

    • Available for select countries

    • Shipping rates vary based on location

Please note that delivery times are estimates and may vary depending on weather conditions, holidays, or other factors out of our control.

Order Tracking

  • Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package on the carrier’s website.

  • If you don’t receive a tracking number or have trouble with your shipment, feel free to reach out to our customer service team at Luceregallery@gmail.com

Address Accuracy

  • Please ensure that the shipping address provided at checkout is correct. We are not responsible for orders that are lost or delayed due to incorrect or incomplete addresses.

Shipping Restrictions

  • We currently do not ship to P.O. Boxes or certain remote locations. If we are unable to fulfill your order, we will contact you with alternative shipping options or to cancel your order. 

Lost or Stolen Packages

  • Lucere is not responsible for packages lost or stolen once they have been delivered to the provided shipping address. If you suspect a lost or stolen package, please contact the carrier directly for further assistance. 

  • If the tracking shows that your package was delivered but you have not received it, please reach out to our customer service team, and we’ll do our best to help you. 

International Customs & Duties

  • For international orders, customs fees, import duties, taxes, or other fees may be applied by the destination country. Lucere is not responsible for these additional charges, and we encourage customers to check with their local customs office for more details.

Contact Us

If you have any questions about shipping, or if you need help with your order, please don’t hesitate to contact our team at Luceregallery@gmail.com.